Responsible Gambling at Thrills Casino

At Thrills we take responsible gambling seriously. We want play to be safe and enjoyable, and we provide practical tools and clear information so players can keep control. If you ever feel your gambling is becoming a problem, we encourage you to act early and use the protections outlined on this page.

Our player protection principles

We apply a player‑first approach that focuses on prevention, transparency and support. That means offering easy‑to‑use controls, clear account activity records, and timely help when customers ask for it. We respect individual limits and privacy while working to identify behaviour that may need intervention.

Activity‑control tools

You can manage your play directly from your account. Tools include deposit and loss limits, session reminders, voluntary time-outs and self‑exclusion. These features are available in the responsible gambling section or through our support team, and they can be adjusted to match your preferred level of control.

Deposit limits

Set daily, weekly or monthly deposit limits to control how much you add to your account. Limits take effect immediately after confirmation and help prevent unplanned spending. If you reach your limit, deposits will be blocked until the limit period resets or you choose to lower the limit with the required cooling‑off period.

Loss limits

Loss limits stop play once a preset amount of net losses is reached over a chosen period. This tool is useful if you want to cap potential losses rather than deposits. Adjusting or removing a loss limit may require a waiting period to reduce impulsive changes.

Time limits and session reminders

Use reality checks and session timers to keep track of how long you play. You can set automatic prompts that appear after a set session length and choose to take a short break or end play. Time limits help maintain a healthy balance between gambling and other activities.

Self‑exclusion and account breaks

If you need a longer pause, self‑exclusion lets you block access to your account for a chosen period. Options range from short breaks to extended exclusions, typically measured in weeks, months or years. To start a self‑exclusion or to request account closure, contact support or use the self‑exclusion controls in your account settings.

Recognizing signs of problematic behaviour

Watch for signs such as chasing losses, borrowing money to play, hiding gambling activity, neglecting work or family, or increasing time and money spent on play. If you notice these changes in yourself or someone close to you, consider using our tools or seeking outside help.

Practical tips for staying in control

Set a play budget and stick to it, use deposit and loss limits, take regular breaks, avoid gambling when upset or under the influence, and treat gambling as paid entertainment rather than a way to make money. Keep separate funds for bills and essentials to reduce financial risk.

Professional help and support organisations

If you need more support, contact your provincial helpline or professional services. National and international resources such as Gamblers Anonymous and Gambling Therapy offer confidential support and counselling. Reaching out early is an important step toward regaining control.